A Center of Knowledge for Patients Published Nov. 29, 2012 By Airman 1st Class Zachiah Roberson 319th Air Base Wing Public Affairs GRAND FORKS AIR FORCE BASE, N.D. -- The 319th Medical Group officially opened the Patient Education Center here Nov. 26. The center was developed to complement patient education through one-on-one or small group discussions about specific health issues, according to medical officials Located near the ambulance garage in the clinic, the center offers health books, DVDs, models and personal guidance to help educate patients. "People need this center to help obtain a true understanding of what's going on with their body," said Lt. Col. Joanne Ruggeri, 319th MDG health care integrator. "Patients may initially deny a diagnosis because they feel distressed by the stigma of having a serious health problem or fear the consequences of their health issue." Ruggeri feels that by helping patients manage the impact of their medical issues, she can help them manage the diagnosis itself. "What patients first need help with is not their diagnosis, but the current or potential impacts their diagnosis may have on their daily lives and their hopes and dreams," said Ruggeri. In time, the center will implement a secured online instant messenger program for people to talk about their health-related questions. The only requirement will be registering through the center's computer. The center is open to all who wish to learn more about how their body works and what proactive measures to use to help avoid potential health risks. "Educational strategies have shown to have a very positive influence with significant improvement for many patients, ultimately improving their overall healthcare outcomes," said Ruggeri. To set up an appointment, call 701-747-5601.