GRAND FORKS AIR FORCE BASE, N.D. --
The Warriors of the North have the opportunity to participate in the 2016 Morale, Welfare and Recreation Customer Satisfaction Survey from now until mid-December according to the Department of Defense Morale, Welfare, Recreation and Resale Policy Office.
The announcement was made Oct. 25, 2016, and it is the fourth time the Defense Department has conducted a DoD-wide survey measuring customer satisfaction.
Defense leaders said that customer feedback through the survey responses can make a significant difference in MWR programs. For example, they said, improvements in fitness programs and facilities, outdoor recreation programs and single-service-member programs were a direct result of the 2014 MWR survey, so participants can complete the survey knowing their comments are heard.
Capt. Ingrid Muniz, 319th Force Support Squadron operations officer, feels the survey is an exciting opportunity.
“This is your time to speak up and let us know what your think of the services we offer to you, and identify if there are any improvements that can be made,” said Muniz. “I encourage Airmen who received this survey to take the time to let us know how we are doing to meet your MWR needs and to pass on the link to spouses and allow them to provide their feedback as well.”
About 200,000 members of the active duty, National Guard and Reserve components were chosen at random to receive the survey, and for the first time, military spouses will also have an opportunity to participate, officials said.
This year, for the first time, the survey will be distributed via email through GovDelivery.com. Recipients should be aware that it may be considered spam if they are not aware of the distribution platform, officials said.
This survey is approved and sponsored by DoD with Report Control Symbol: DD-P&R (OT)2626, and a fact sheet on the survey is available on the Military OneSource website.
For general questions about the survey, send an email to email@example.com or call 571-372-5322 or DSN 372-5322. For technical issues when taking the survey, email the CFI Group at CFISupport@cfigroup.com.
(Additional information for this article provided by Department of Defense news, Defense Media Activity.)