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High Tech Loss Prevention Safeguards Airmen’s Exchange Benefit

Release Number: 08002

With a dual enduring mission to provide quality merchandise and services at competitively low prices and generate earnings to support Morale, Welfare and Recreation programs, the Army & Air Force Exchange Service is enlisting the support of the latest in Loss Prevention technology to protect military Families' exchange benefit at Grand Forks

Prior to reaching the checkout, products are monitored by an advanced Electronic Video Surveillance System that can coordinate the movement of up to 110 unblinking "eyes in the sky." In fact, this network of strategically positioned, microprocessor-driven, closed-circuit cameras are controlled by a central console that allows Loss Prevention associates to pan side-to-side, tilt up and down or even zoom in closely to examine activity.

"Every Loss Prevention method we use has the common goal of discouraging theft before it even happens," said the BX's Pat Fields. "Of course, visible reminders like security 'tags' and camera systems not only deter criminal behavior, but also identify and document it. So, even if the equipment's presence doesn't prevent the crime from happening, the resulting video and/or alarm are almost always invaluable in the resulting prosecution."

In the event shoplifting is suspected, AAFES Loss Prevention associates turn the issue over to local law enforcement. In addition to possible disciplinary action and/or criminal prosecution, the Federal Claims Collection Act, which began March 1, 2002, allows AAFES to enact a flat, administrative cost (Civil Recovery) of $200. There may be further fees, in addition to the Civil Recovery Program, depending on the condition of the stolen merchandise.

"AAFES associates are stewards of the dividend this store is charged with generating," said Ms. Fields. "Activities that diminish exchange shoppers' return on investment can, and do, negatively impact military Families' quality of life. Fortunately, our team is leveraging the latest crime fighting tools available to further strengthen the exchange benefit Airmen, and their Families, have come to depend on."